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Privacy Policy

We (“we”, “us”, “our”) take the protection of personal data very seriously. This Privacy Policy explains how we handle the information that users (“you”) provide to us or that is collected when you access our website (the “Services”). We are committed to using your data in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and—where relevant—the EU General Data Protection Regulation (GDPR).

Please read this Privacy Policy carefully. If you do not agree with its terms, you should discontinue using our website. By continuing to use our Services, you acknowledge and agree to the terms of this Privacy Policy, including any future updates.

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This Privacy Policy explains:

  • how we collect data,

  • what data we collect,

  • why we process this data,

  • whether and with whom we share it,

  • where data is stored and for how long,

  • how we protect your data, and

  • what rights you have as a data subject.

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What data do we collect?

We may process the following categories of data when you use our website:

Non-personal data


This includes non-identifiable and aggregated technical information collected automatically when you access our website, such as:

  • browser type and version

  • operating system

  • date and time of access

  • pages viewed

  • referring website (referrer URL)

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This information generally does not allow us to identify you directly.

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Personal data
Personal data is information that identifies you or could reasonably be used to identify you. We may collect personal data when you choose to contact us directly via the email address provided on the website. This may include:

  • name

  • email address

  • phone number (if provided)

  • content of your message

  • IP address (as part of server logfiles)

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If we combine non-personal and personal data, the combined data will be treated as personal data for as long as the connection exists.

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How do we collect data?

We collect data in the following ways:

  1. Automatically through website usage
    Technical information is automatically collected by our hosting provider in the form of server log files.

  2. Directly from you
    If you contact us by email, we process the information you provide for the purpose of handling your request.

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We do not operate user accounts, login functions, social media logins, or tracking for advertising purposes.

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Why do we collect and process this data?

We process your data primarily to:

  • provide, operate, and maintain our website;

  • ensure the stability and security of the website (e.g., detecting malicious activities);

  • analyse usage patterns in aggregated form to improve the website;

  • respond to your enquiries and provide support;

  • comply with legal obligations;

  • establish or defend legal claims, if necessary.

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Legal bases under GDPR (where applicable) include:

  • Art. 6(1)(f) GDPR (legitimate interest in secure and stable operations),

  • Art. 6(1)(b) GDPR (contract or pre-contractual measures in case of contact requests),

  • Art. 6(1)(c) GDPR (legal obligations).

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Do we share your data with third parties?

We only share personal data with:

  • service providers that support the operation of our website (e.g., hosting provider);

  • authorities or courts where legally required;

  • third parties when necessary to protect our rights or respond to legal claims;

  • third parties, if you have expressly consented.

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These service providers process data exclusively on our behalf and according to our instructions.

Aggregated, non-personal data may be used or shared at our discretion.

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Our website does not contain blogs, comment sections, or social features where users can publish content publicly.

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Cookies and similar technologies

Our website may use cookies or similar technologies that are technically necessary for the operation of the site (e.g., session cookies).

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We currently do not use tracking cookies, analytics cookies, advertising pixels, or profiling tools.
If we introduce analytics tools in the future (e.g., Google Analytics), we will update this Privacy Policy and obtain consent where required.

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Where is the data stored?

Personal and non-personal data may be stored on servers provided by our hosting provider, which may be located in Switzerland or the European Union.

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Transfers to countries outside Switzerland or the EEA occur only if an adequate level of data protection is ensured or appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

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How long do we store your data?

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

  • Server log files are typically stored for a limited period necessary for security and troubleshooting.

  • Communication data (e.g., emails) is stored only as long as needed to process the request and in accordance with statutory retention obligations.

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Outdated or inaccurate data may be corrected or deleted at any time.

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How do we protect your data?

Our hosting provider stores data in secure environments protected by firewalls and access controls. Access to our website typically occurs via encrypted connections (HTTPS), where supported by your browser.

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Despite these measures, no method of data transmission or storage can guarantee absolute security. Please avoid sending highly sensitive information via unencrypted communication channels (e.g., regular email).

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How do we handle data from minors?

Our website is not intended for individuals who have not reached the age of majority. We do not knowingly collect personal data from minors.

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If we become aware that personal data has been provided by a minor without parental consent, we will delete such data where legally permissible. If you believe that a minor has submitted personal data to us, please contact us.

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Legal bases and rights of data subjects

We process personal data only when:

  • it is necessary to fulfil a contract or respond to an enquiry;

  • we are legally required to do so;

  • or we have a legitimate interest that does not override your rights.

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Under the FADP and GDPR (where applicable), you have the right to:

  • request access to your personal data;

  • request rectification of inaccurate or incomplete data;

  • request deletion of your data, where permitted by law;

  • request restriction of processing;

  • object to certain types of data processing;

  • receive your data in a structured, commonly used, machine-readable format (data portability);

  • withdraw consent at any time (where processing is based on consent).

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To exercise your rights, please contact us at: info@valutus.ch

You may also lodge a complaint with a competent data protection authority.

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Updates to this Privacy Policy

We may update this Privacy Policy from time to time, for example when we modify our website or when legal requirements change. The version published on our website is the current version. Significant changes will be communicated appropriately (e.g., a notice on the website).

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Contact

If you have questions regarding this Privacy Policy, our services, or how we process personal data, please contact us at:

 

Valutus AG
Brühlgasse 46
9000 Sankt Gallen
Switzerland
Email: info@valutus.ch

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